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Privacy Policy

1. Introduction

Sierra Scout (“we”, “our”, or “us”) is committed to protecting the privacy of our community, partners, sponsors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using the Sierra Scout website, you agree to the practices described in this Privacy Policy.

2. What Personal Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

  • Name, email address, and phone number

  • Sponsor or partner application details

  • Messages submitted through website forms or email

  • Voluntary survey responses or feedback

Information Collected Automatically

  • IP address and general location

  • Browser type, device information, and operating system

  • Pages visited, time spent on the site, and referral sources

  • Cookies and analytics data

Information from Partners

If you engage with Sierra Scout through a partner organization, we may receive limited information necessary to provide services or verify eligibility.

3. How We Use Personal Information

We use personal information to:

  • Communicate about Sierra Scout programs, events, and opportunities

  • Process sponsorship or partnership applications

  • Improve website performance and user experience

  • Maintain security and prevent misuse

  • Produce anonymized analytics to understand community engagement

We do not sell personal information.

4. When We Share Personal Information

We may share personal information only in the following situations:

  • With trusted service providers supporting website operations or analytics

  • With your explicit consent

  • When required by law, regulation, or legal process

  • To protect the rights, safety, or security of Sierra Scout or the public

All service providers are required to maintain confidentiality and use information solely for the services they provide.

5. Cross-Border Data Storage

Some of our service providers may store or process personal information outside of Canada, including in the United States. In such cases, personal information may be subject to the laws of those jurisdictions. We ensure appropriate privacy and security safeguards are maintained.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and usage

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Security

We use industry-standard safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we regularly review and update our security practices.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Maintain accurate operational records

When personal information is no longer required, it is securely deleted or anonymized.

9. Access, Correction, and Withdrawal of Consent

Under PIPEDA, you have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for communications or data use (subject to legal or operational limitations)

To make a request, please contact us using the information below. Identity verification may be required before responding.

10. Complaints and Inquiries

If you have concerns regarding how we handle personal information, please contact us directly. If your concern cannot be resolved, you may contact the Office of the Privacy Commissioner of Canada.

11. Children’s Privacy

Our website and programs are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

12. External Links

Our website may contain links to third-party websites. Sierra Scout is not responsible for the privacy practices or content of external sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The Last Updated date reflects the most recent revision.

14. Contact Us

Sierra Scout

Mailing Address: To be updated
Email: info@sierrascout.org
Phone: To be updated